Terms & refunds
Last updated November 13, 2026
All sales final. It's a download you get instantly, so it can't be returned.
Non-refundable, unless I don't deliver your plan on time.
Results guarantee: do the work for the full 3 months and if you haven't made measurable progress, you get the full block refunded.
1. Who you're buying from
Morph-7 (morph7.com) is run by Nathan Wu, a sole proprietor in British Columbia, Canada ("I", "me"). Contact: [email protected]. By buying anything from Morph-7, you agree to these terms.
2. Adults only, and not medical advice
Morph-7 products are for adults 18 and over. By buying, you confirm you are 18 or older.
I'm a certified personal trainer, not a doctor, dietitian or other licensed health professional. Everything I sell is education and general training guidance. It doesn't diagnose, treat or prevent any condition. Check with a qualified healthcare provider before starting any training or nutrition program, especially if you have a medical condition, an injury, are pregnant or postpartum, or take prescription medication. Stop and get medical help if you feel sharp pain, chest pain, dizziness or shortness of breath.
Training carries risk. You train at your own risk, and you're responsible for using correct form, choosing safe loads and listening to your body.
3. The ebook
- You get a PDF download straight after checkout. A receipt is emailed by Stripe.
- The ebook is for your personal use. Don't share, resell, upload or redistribute it.
- All ebook sales are final. Because the whole product is delivered the moment you pay, there are no refunds.
- Exceptions: if you were charged twice by mistake, or the file doesn't work and I can't fix it, I'll refund you.
4. Custom training plans
- After checkout you fill in an intake form. I deliver your plan by email within 5 business days of receiving your completed form.
- Plan + call includes one 45-minute video call, one revision within two weeks of delivery, and a form check on two lifts. Unused extras expire 60 days after delivery.
- Plans are non-refundable, because each one is built by hand for you.
- Exception: if I don't deliver your plan within 10 business days of receiving your form, you can ask for a full refund.
5. 1:1 coaching
Coaching is sold in 3-month blocks after an application. The services included in each tier are listed on the coaching page. If you get injured or sick and can't train, we pause your block and add the missed time back on.
Results guarantee
If you do the work and it doesn't work, you get your money back. Here's exactly how that's defined, so it's fair to both of us.
You qualify for a full refund of your 3-month coaching fee if all of these are true:
- You completed the full 3-month block.
- You logged at least 90% of your scheduled training sessions in the tracker I give you.
- You submitted every weekly check-in, including your nutrition and bodyweight.
- You followed the nutrition targets we agreed on.
- Compared with the baseline we record in week one, you made no measurable progress in either strength on your main lifts or the body measurements we agreed to track.
To claim it, email [email protected] within 14 days of your block ending. I'll check it against your logs and check-ins and, if you qualify, refund the full block to your original payment method within 10 business days. The guarantee applies once per client.
Outside the guarantee, coaching fees aren't refundable once a block has started.
6. Payments
Payments are processed securely by Stripe. Prices are shown in the currency listed: the ebook in US dollars, plans and coaching in Canadian dollars. Your bank may add its own currency-conversion fee. Any taxes that apply are added at checkout.
If something's wrong with a charge, please email me before contacting your bank. Most problems get fixed the same day.
7. Results disclaimer
Everyone responds differently to training and nutrition. Any results I show, including my own, aren't typical and aren't a promise of what you'll achieve. Your results depend on your consistency, sleep, nutrition, genetics, training history and health. The only results promise I make is the coaching guarantee above.
8. Content and copyright
All Morph-7 content (the ebook, plans, videos, tools and website) is owned by Nathan Wu. You can use what you buy for your own training. You can't copy, sell or share it publicly without written permission.
9. Liability
To the maximum extent allowed by law, my total liability for any claim relating to a purchase is limited to the amount you paid for that product. I'm not liable for injury, illness or loss resulting from how you apply the training or nutrition information. Nothing in these terms limits rights you have under consumer protection law that can't be waived.
10. Governing law and changes
These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there. If I update these terms, the date at the top changes. The terms in place when you bought something are the ones that apply to that purchase.
Questions about any of this: [email protected]. See also the Privacy Policy.
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